Legal Operations Manager (SaaS)

Location: McLean, Virginia; hybrid with 3 days per week onsite. Candidates based in the Tysons vicinity are prioritized.

Annual base salary: $97,500–$140,000 USD

Company

hirify.global provides the hirify.global Experience Cloud, a SaaS platform for managing customer, employee, patient, candidate, and resident experiences.

What you will do

• Own day-to-day administration, troubleshooting, access management, template updates, and workflow maintenance for Ironclad.
• Partner with IT and cross-functional users to define requirements, test system updates, and support integrations such as Salesforce.
• Maintain executed contract repositories, metadata, renewal dates, commercial terms, and Salesforce legal support requests.
• Coordinate litigation support, including matter tracking, document collection, e-discovery workflows, litigation holds, and collaboration with IT and Engineering.
• Administer DocuSign permissions, records retention, legal files, outside counsel relationships, and invoice processing.
• Lead legal technology projects, user training, operational reporting, and process improvements.

Requirements

• At least 4 years of hands-on experience in Legal Operations, Legal Project Support, or Commercial Operations within a corporate legal department.
• At least 2 years of direct administrative or super-user experience running and maintaining Ironclad.
• Experience with litigation support, matter tracking, e-discovery, document collection, litigation holds, and legal compliance processes.
• Ability to independently manage cross-departmental projects, system rollouts, process updates, and user training without direct reports.
• Ability to organize and manage global Legal department files and records in electronic and hard-copy formats.

Nice to have

• Bachelor’s degree from an accredited institution.
• Experience with Salesforce intake or ticketing and enterprise DocuSign administration.
• Familiarity with Relativity, Logikcull, Everlaw, Casepoint, or other e-discovery platforms and vendors.
• Experience in a mid-sized, fast-paced B2B SaaS legal department.
• Training or experience in project management, process mapping, or workflow documentation.

Culture & Benefits

• Collaboration with Legal, IT, Finance, Engineering, Sales, and Operations.
• Medical, dental, and vision coverage.
• 401(k), disability, life, and AD&D insurance.
• Statutory leaves, paid parental leave, and paid holidays.
• Equal opportunity workplace with reasonable accommodations available during the application process.