Field Reimbursement Manager (Dermatology)

Location: Field-based role based in Charlotte, North Carolina; permanent residence in the listed territory required; up to 50% travel and up to 50% on-site time with healthcare providers.

Company

Johnson & Johnson MedTech develops healthcare and pharmaceutical solutions focused on improving patient outcomes and treatment access.

What you will do

• Educate healthcare providers and office staff on product coverage, prior authorizations, appeals, claims submissions, coding, and reimbursement processes.
• Provide field-based reimbursement and access support for J&J Immunology therapies, resolving patient access and affordability issues.
• Build trust-based relationships with customers across assigned Immunology accounts and manage territory routing and business planning.
• Collaborate with sales representatives, key account managers, managed care colleagues, and internal functions as the local reimbursement subject matter expert.
• Monitor payer policies, market dynamics, coverage, coding requirements, hub services, and specialty distribution channels.
• Operate in accordance with legal, ethical, compliance, and training requirements.

Requirements

• Bachelor’s degree, preferably in healthcare or business/public administration.
• At least 5 years of relevant professional experience in account management, reimbursement, managed care, revenue cycle, or provider-office settings.
• Expertise in pharmacy and medical benefits, including buy-and-bill, coding, billing, prior authorization, and appeals.
• Experience with patient support HUB services and the ability to build relationships and influence across a matrix organization.
• Valid US driver’s license, compliant driving record, ability to travel up to 50%, and permanent residence in the listed territory are required.

Nice to have

• Immunology disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, and pharmaceutical reimbursement policies.
• Experience with Salesforce CRM, Microsoft Word, Excel, and emerging technologies such as AI.

Culture & Benefits

• Patient-focused work supporting treatment initiation, adherence, and access.
• Collaboration across market access, sales, medical, marketing, compliance, and patient engagement functions.
• Inclusive work environment committed to diversity, dignity, and equal opportunity.