Key Account Specialist, Gastroenterology (Orlando/Jacksonville, FL) – Johnson & Johnson Innovative Medicine

Location: Jacksonville and Orlando, Florida, United States; assigned territory with travel, including possible weekend and overnight travel

Company

Johnson & Johnson develops medicines and healthcare solutions across Innovative Medicine and MedTech, with an emphasis on treating complex diseases and improving patient outcomes.

What you will do

• Achieve sales, market-share, and growth goals for the immunology product portfolio across the assigned territory.
• Influence physicians, pharmacists, hospital specialists, and other healthcare decision-makers through clinical information, approved medical materials, and therapeutic discussions.
• Build long-term relationships with key decision-makers in gastroenterology, rheumatology, and dermatology institutions, hospitals, and clinics.
• Drive product access, acceptance, and usage by coordinating institutional and academic sales strategies.
• Create and evaluate business plans for assigned institutions and develop fellows, residents, and key opinion leaders.
• Collaborate across internal and external teams while maintaining call reports, expense records, safe-driving standards, and communications.

Requirements

• Bachelor’s degree.
• At least eight years of successful pharmaceutical, biologic, biotech, or medical device sales experience, including at least five years in specialty sales.
• Valid driver’s license issued by one of the 50 United States.
• Availability to travel within the assigned territory, including possible weekend and overnight travel.
• Experience developing institutional strategies, business plans, partnerships, and customer relationships.
• Ability to understand IV and subcutaneous product access and fulfillment processes and communicate effectively with healthcare providers.

Nice to have

• Knowledge of reimbursement, payer, provider, and infusion operations.
• Knowledge of immunology and/or gastroenterology.
• Experience managing complex reimbursement issues.
• Documented sales success, strategic sales planning experience, and experience in project-oriented selling environments.
• Interest in learning and applying emerging technologies such as AI.

Culture & Benefits

• Inclusive work environment focused on respect, dignity, diversity, and equal opportunity.
• Work with teams developing medicines for immunological disorders and supporting patients throughout the treatment journey.
• Performance-oriented environment with cross-functional collaboration and customer-focused partnership building.

Hiring process

• Application and CV review.
• Short recorded video interview followed by a recruiter phone conversation.
• One or two interviews with the hiring manager and team, followed by country-specific checks for successful candidates.