LTD Claims Case Manager I

Location: Remote work flexibility; alternatively based in Bethlehem, PA, Plano, TX, or Holmdel, NJ. Applicants must be legally authorized to work in the United States without current or future employer sponsorship.

Salary: $41,880–$62,820 per year

Company

hirify.global provides insurance products and services focused on supporting financial security and well-being.

What you will do

• Manage assigned long-term disability claims and make accurate decisions according to plan provisions, state and federal guidelines, and established protocols.
• Analyze evidence, identify discrepancies, determine integrated income, and ensure accurate payments and financial risk management.
• Conduct change-in-definition investigations and coordinate with the Professional Resource Team and external vendors.
• Support claimants’ return-to-work efforts by assessing functionality and available opportunities.
• Collaborate with Short-Term Disability colleagues on early intervention for claims that may transition to long-term disability.
• Consult with legal, investigative, and financial specialists while delivering timely customer service.

Requirements

• Four-year college degree preferred, or equivalent combination of education and work experience.
• Strong written and verbal communication, analytical reasoning, research, organizational, and time-management skills.
• Ability to exercise independent judgment, manage changing priorities, and work effectively with diverse populations and professional disciplines.
• Basic computer skills and knowledge of Microsoft Office.
• Understanding of medical terminology and medical conditions is helpful.
• Must be legally authorized to work in the United States without employment-based visa sponsorship.

Nice to have

• Regulatory and compliance experience.
• Knowledge of medical terminology and medical conditions.

Culture & Benefits

• Remote work flexibility.
• Full-time employees may be eligible for company benefits.
• Opportunities for skill-building, leadership development, and philanthropic involvement.
• Contemporary, supportive, flexible, and inclusive colleague resources.
• Equal opportunity employment and reasonable accommodations are provided.