Customer & Partner Engagement Specialist (Marketing Automation)

Location: Spring, Texas, United States of America

Salary: $83,000–$127,800 USD annually, with additional bonus and/or equity opportunities for candidates in the United States.

Company

hirify.global is a technology company serving customers and partners across Print, Personal Systems, and Poly businesses.

What you will do

• Execute and optimize customer and partner nurture programs across the full customer journey.
• Manage audience segmentation, automation workflows, journey orchestration, content deployment, and multi-touch engagement programs.
• Execute email strategy, communication sequencing, audience management, testing, deployment, and performance optimization.
• Lead partner enablement communications and activation initiatives for SMB, Synergy, and Long Tail partners.
• Coordinate with Campaign Management, Content, Growth Marketing, UX/Web, MarTech, Creative, Internal Agency, Alliance, and Digital Experience teams.
• Track engagement, adoption, activation, and conversion performance and use insights to improve nurture experiences.

Requirements

• Four-year or graduate degree in Marketing, Business Administration, a related discipline, or equivalent demonstrated experience.
• Typically 4–7 years of experience in segment marketing, channel marketing, partner marketing, or a related field; candidates with an advanced degree may have 3–5 years of experience.
• Experience with email marketing, marketing automation, lifecycle and nurture marketing, and customer journey management.
• Knowledge of partner marketing and enablement, campaign execution, audience segmentation, analytics, optimization, and project management.
• Strong communication, results orientation, learning agility, digital fluency, customer centricity, and attention to detail.
• Role location: Spring, Texas, United States of America.

Culture & Benefits

• Health, dental, vision, life, disability, and employee assistance program coverage.
• Flexible spending account and generous paid time off policies.
• 4–12 weeks of fully paid parental leave based on tenure.
• 11 paid holidays plus flexible paid vacation and sick leave.
• Additional compensation may include bonus and/or equity.