11 дней назад
Staff Data Scientist: Intelligent Process Automation Solutions Designer (AI)
185 500 - 251 000$
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Описание вакансии
Текст:
TL;DR
Staff Data Scientist: Intelligent Process Automation Solutions Designer (AI) (AI/process automation): Designing and deploying intelligent automation solutions across customer service and operational ecosystems with an accent on classical machine learning, LLMs, agentic AI, and AWS-based integrations. Focus on building functional models, orchestrating business processes through APIs and microservices, and delivering secure, scalable automations with measurable business impact.
Location: San Diego, California or Mountain View, California
Base pay: $185,500–$251,000 per year in San Diego.
Company
is a financial technology platform offering products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.
What you will do
- Design and deploy intelligent process automation solutions across Customer Success and adjacent business units.
- Architect integrations between CRM systems, data pipelines, APIs, AI services, and AWS infrastructure.
- Build, train, validate, and deploy classical machine learning and LLM-based models, including fine-tuning, prompt engineering, and RAG.
- Develop agentic AI systems and LLM-based workflows for process orchestration, text understanding, and automation triggering.
- Build Python automation frameworks, scripts, microservices, and Jenkins-based CI/CD pipelines.
- Partner with business leaders, product managers, and data engineers to define automation opportunities, metrics, governance, and ROI.
Requirements
- Hands-on experience building, training, and deploying functional models using classical machine learning and LLM-based approaches.
- Strong Python programming experience.
- Experience with process automation, process mining, data pipelines, APIs, system integrations, and cloud-native tools.
- Expertise with fine-tuning LLMs and building agentic AI systems that interact with APIs, data, and end users.
- Proficiency with AWS services such as Lambda, S3, API Gateway, DynamoDB, Step Functions, and CloudFormation.
- Experience with Jenkins, microservices, MSAAS architectures, event-driven automation, data governance, and security principles.
Nice to have
- Experience with JavaScript, Go, or similar programming languages.
- Exposure to contact center, CRM, or customer service technologies.
- Bachelor’s degree in Computer Science, Engineering, or a related field; an advanced degree or MBA is preferred.
Culture & Benefits
- Competitive compensation with performance-based rewards.
- Potential eligibility for cash bonuses, equity rewards, and benefits under applicable company plans.
- Focus on secure, compliant, scalable automation and continuous innovation.
- Opportunities to lead proof-of-concepts, pilot programs, and contribute to automation governance and best practices.
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