GTM Innovation Account Executive (SaaS)

Location: Remote within the United States; not eligible for hiring in Connecticut, New Jersey, New York, Washington, Pennsylvania, or the surrounding areas of San Francisco, Oakland, and San Jose. Approximately 30–40% travel is required for customer and team meetings.

Salary: $132,192–$165,240 for Colorado, Hawaii, Minnesota, or Vermont; $139,000–$174,420 for Washington, D.C., Illinois, Maryland, Massachusetts, or California outside the San Francisco Bay Area; $146,880–$183,600 for New York, New Jersey, Washington State, or the San Francisco Bay Area. The role may also include equity and commissions.

Company

Twilio provides communications, SaaS, data, and API solutions that help businesses create personalized customer experiences.

What you will do

• Acquire customers for new product offerings across the Twilio portfolio.
• Lead analytical, consultative sales cycles and translate complex customer needs into integrated SaaS and API solutions.
• Build trusted relationships across enterprise accounts, including C-suite stakeholders, to drive strategic partnerships and profitable growth.
• Partner with Product Specialists, Value Engineering, Enterprise Strategists, Product Management, Finance, Legal, Pricing, and Operations on complex deals and new solutions.
• Develop territory strategies, sales plans, accurate pipeline forecasts, and multi-product adoption programs.
• Represent customer needs to product teams and build subject-matter expertise across multiple product categories.

Requirements

• 12 years of full-cycle sales experience, including at least 5 years managing or leading quantitative, highly analytical products or solutions.
• Experience selling technical SaaS, CPaaS, or data platforms through strategic customer partnerships.
• Experience with outbound prospecting, total-account relationship strategies, consultative technical solution selling, and deep discovery.
• Ability to work with business and technical leaders and explain how integrated data and AI create business value.
• Analytical account development skills, multi-product selling experience, and an entrepreneurial approach to building processes and programs.
• Excellent written and verbal English communication skills.

Nice to have

• Experience managing business forecasts and financial models.
• Track record of delivering market-driven results for scale and enterprise customers.
• Bachelor’s degree or equivalent experience.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional off-sites, or customer meetings.
• Healthcare insurance, retirement savings program, paid sick time, paid personal time off, and paid parental leave.
• Wellness leave and additional employee benefits that vary by location.
• Inclusive culture with opportunities to support volunteering and community initiatives.
• Hiring decisions are made by people, with AI used to help make the process more efficient.

Hiring process

• Applications are intended to be accepted until October 7, 2026, subject to business needs.
• Formal interviews are part of the hiring process; interviews are not conducted exclusively through text-based messaging applications.