Senior Product Analyst Sales CXM (CRM)

Location: Remote within the continental United States

Base pay: $94,000–$151,800 per year

Company

Johnson & Johnson MedTech develops healthcare, vision-treatment, and medical technology solutions focused on more personalized and less invasive care.

What you will do

• Own the Sales CXM CRM product backlog and align it with the broader strategy and roadmap.
• Translate business needs into epics, features, user stories, and testable acceptance criteria.
• Prioritize backlog items based on business value, user impact, dependencies, and technical feasibility.
• Lead product ownership for Agile squads and participate in planning, refinement, reviews, and retrospectives.
• Review completed work and accept delivery against quality standards and acceptance criteria.
• Track adoption, sales efficiency, productivity gains, and other business-outcome metrics while supporting rollout and continuous improvement.

Requirements

• Bachelor’s degree in business administration, management, engineering, economics, or a related field.
• At least 5 years of experience in sales, marketing, commercial operations, sales force effectiveness, or related roles.
• Experience in change management and business transformation with measurable improvements in sales productivity and operational efficiency.
• Strong commercial background and understanding of customer needs and commercial effectiveness.
• Strong facilitation, leadership, influencing, communication, and data-analysis skills.
• Ability to work remotely from within the continental United States.

Nice to have

• Experience with large-scale transformation projects in sales-driven or customer-focused organizations.
• Leadership in complex stakeholder environments and delivery of tangible operational improvements.
• Cross-functional experience in Commercial or Clinical Support.

Culture & Benefits

• Inclusive work environment grounded in the company’s Credo and respect for employee diversity and dignity.
• Eligibility for a consolidated retirement plan, pension, and 401(k) savings plan.
• Paid vacation, sick time, holidays, parental leave, bereavement leave, caregiver leave, volunteer leave, and military spouse time off.
• Reasonable accommodations are available during the interview process.