Principal Manager, Client Growth & Success (Healthcare)

Location: Remote, United States. Applicants must be authorized to work for any employer in the U.S.; travel may be required as needed.

Salary: $150,000–$175,000 annually, plus bonus eligibility.

Company

hirify.global develops AI Digital Twin technology for metabolic health, combining data from continuous glucose monitors, smartwatches, and meal logs with clinical care to help members improve chronic metabolic conditions.

What you will do

• Build and maintain strategic relationships with executive, clinical, and operational stakeholders across complex healthcare organizations.
• Advise clients on program adoption, member engagement, clinical outcomes, operational improvements, and long-term partnership success.
• Prepare executive business reviews, ROI analyses, success stories, and strategic recommendations based on client and performance data.
• Own client renewals, identify expansion and upsell opportunities, and mitigate retention risks.
• Coordinate Implementation, Clinical, Product, Analytics, Marketing, and Business Development teams to deliver client outcomes.
• Lead engagement initiatives including client events, webinars, promotional strategies, and provider or member adoption programs.

Requirements

• 8+ years of experience in client success, strategic account management, consulting, partnership management, or a similar client-facing healthcare role.
• Experience with integrated delivery networks, health systems, payer-provider organizations, value-based care organizations, or other complex healthcare enterprises.
• Strong understanding of healthcare delivery models, clinical operations, population health, and value-based care principles.
• Exceptional relationship-building, communication, presentation, executive influencing, analytical, and problem-solving skills.
• Ability to influence without direct authority, manage matrixed organizations, and lead cross-functional initiatives.
• U.S. work authorization is required; employment visa sponsorship is not available.

Nice to have

• Experience with unionized or collective-bargaining environments.
• Experience scaling clinical or provider training programs during growth or expansion.

Culture & Benefits

• Remote work with a global team and a flexible work environment.
• Equity participation opportunity.
• Unlimited vacation with manager approval.
• Paid parental leave, including 16 weeks for delivering parents and 8 weeks for non-delivering parents.
• Employer-sponsored healthcare, dental, and vision coverage, with additional family coverage and HSA/FSA options.
• 401(k) retirement savings plan.