Senior Provider Success Manager (Healthcare AI)

Location: Remote - USA; candidates must currently reside in New Jersey and travel to provider practices up to 85% of the time.

Salary: $146,200–$170,000 USD base salary, plus equity and performance-based bonus opportunities.

Company

hirify.global develops Counterpart Assistant, an AI-enabled primary care technology that supports earlier disease diagnosis, chronic-condition management, and value-based care outcomes.

What you will do

• Own success strategies and performance for a complex portfolio of primary care provider partnerships.
• Advise physicians, advanced practice clinicians, practice administrators, and executive stakeholders on clinical workflows and value-based care operations.
• Lead implementation, training, change management, workflow redesign, adoption, and ongoing optimization of Counterpart Assistant.
• Analyze utilization, clinical, operational, and financial data to create scorecards, recommendations, and targeted performance interventions.
• Develop scalable provider-success playbooks, engagement models, and cross-portfolio initiatives.
• Collaborate with Growth, Implementation, Clinical, Product, Analytics, and Operations teams while mentoring Provider Success colleagues.

Requirements

• 7–10+ years of experience in provider success, healthcare account management, clinical operations, practice transformation, value-based care consulting, or a related field.
• Experience managing complex provider relationships and improving adoption, retention, satisfaction, and performance.
• Experience advising physicians, practice administrators, and healthcare leaders.
• Experience leading clinical or operational workflow changes in primary care or ambulatory care settings.
• Ability to translate clinical, operational, and financial data into recommendations, performance plans, and executive-level narratives.
• Ability to lead through influence, manage ambiguity, coordinate stakeholders, and travel extensively to provider practices.

Nice to have

• Knowledge of value-based care, Medicare Advantage, population health, or quality-improvement models.
• Experience implementing healthcare technology in primary care environments.
• Familiarity with electronic health records, interoperability, medical billing, reimbursement, risk-based payment arrangements, Stars, HEDIS, risk adjustment, and coding accuracy.
• Experience creating provider-success playbooks, segmentation models, engagement programs, or performance-management processes.
• Experience mentoring colleagues or serving as a provider-facing subject-matter expert.

Culture & Benefits

• Remote-first work environment with collaboration across global teams.
• Medical, dental, and vision coverage for employees and families.
• 401(k) matching, equity opportunities, an employee stock purchase plan, and performance-based bonuses.
• Flexible time off, monthly company holidays, No-Meeting Fridays, mental health resources, and paid parental leave.
• Professional development programs, mentorship, learning funding, and regular performance feedback.
• Office setup reimbursement plus monthly cell phone and internet stipends.