Account Manager (Hospitality Sales)

Location: London, England, United Kingdom. Workplace: On-site, with regular field visits to restaurant partners.

Company

hirify.global is a hospitality technology platform helping customers discover restaurants and deals while enabling venues to fill tables, increase foot traffic, and grow revenue.

What you will do

• Own and optimise a portfolio of restaurant partners across your territory.
• Build relationships with restaurant operators through regular field visits and consultative conversations.
• Lead partner onboarding, activation, optimisation, and ongoing performance management.
• Identify upsell, cross-sell, campaign, and new-feature opportunities to grow partner revenue.
• Monitor dashboards, identify churn risks, and design interventions to improve retention and satisfaction.
• Contribute to account management playbooks, reporting, workflows, and new market launches.

Requirements

• At least 3 years of experience in hospitality sales or account management.
• Track record of upselling and growing revenue within existing accounts.
• Experience working toward retention, churn reduction, or revenue-related goals.
• Strong organisational and communication skills, both in person and in writing.
• Confidence managing a portfolio across field-based and desk-based work.
• Comfort using data and dashboards to guide partner conversations and decisions.

Nice to have

• Experience in food tech, hospitality, marketplaces, or SaaS.
• Established relationships within London's hospitality scene.
• Experience in territory-based or field-led roles.
• Interest in data analysis, performance reporting, and process improvement.

Culture & Benefits

• Opportunity to join a high-growth international business during its UK expansion.
• Autonomy combined with structured support and collaboration.
• Ability to influence how the Account Management function scales.
• Staff discounts and dining vouchers.
• Opportunities to take on larger territories, lead city launches, and shape scalable ways of working.