Strategic Account Manager (SaaS)

Location: London, United Kingdom

Salary: GBP 0–GBP 0 yearly

Company

hirify.global develops uncomplicated, enterprise-grade SaaS products for customer and employee experience management.

What you will do

• Drive revenue growth across a defined portfolio of strategic paying accounts in the UKI and DACH markets.
• Build and maintain strategic sales pipelines, including expansion opportunities within existing accounts.
• Manage renewals, uptick opportunities, cross-selling, and churn reduction in collaboration with Customer Success.
• Present business value to C-Level stakeholders and coordinate with Sales, Customer Success, Implementation, Billing, Support, and Deal teams.
• Analyze account metrics, forecast pipeline performance, and develop account strategies.
• Travel to customer locations when required for sales activities.

Requirements

• 9+ years of direct or field sales experience with B2B SaaS solutions.
• Experience identifying, negotiating, and closing large-scale technology deals.
• Experience managing a technology sales book of business and growing existing customer relationships.
• Proven record of territory growth and quota achievement.
• Ability to translate customer business and technology needs into solutions and communicate with C-Level stakeholders.
• Understanding of Customer Experience and Employee Experience in digital business transformation.

Nice to have

• Experience selling CX, CRM, or ITSM products.

Culture & Benefits

• People-first approach focused on employee effectiveness and organizational productivity.
• Inclusive environment welcoming colleagues from diverse backgrounds.
• Opportunities to participate in strategy setting, sales training, marketing, team-building, and customer care activities.