Office Coordinator (Healthcare)

Location: Fully in-office in Peabody, Massachusetts, Monday through Friday, 9:00 AM to 5:00 PM; must live within a reasonable commuting distance.

Salary: $18–$22 per hour at the commencement of employment.

Company

hirify.global provides personalized virtual behavioral health treatment for people with complex mental health, substance use, and eating disorder needs.

What you will do

• Manage daily office operations and maintain an organized, welcoming environment for staff and visitors.
• Process payor and license applications, claims submissions, administrative paperwork, data entry, and reconciliation across systems.
• Review and transfer patient data between Salesforce and medical records systems while maintaining accurate, complete patient charts.
• Support admissions, clinical, and administrative teams with scheduling, attendance tracking, meetings, documents, correspondence, workflow questions, and technology-related requests.
• Partner with Compliance to maintain the operational infrastructure required for on-site behavioral health services and follow HIPAA requirements.
• Coordinate organizational projects, team events, device management, and special projects for leadership and People Operations.

Requirements

• At least 2 years of experience in office coordination, administrative support, or a related role; healthcare or behavioral health experience is preferred.
• Familiarity with payor credentialing, license applications, claims submissions, data entry, and administrative paperwork processes.
• Experience working with compliance or clinical operations teams in a regulated environment.
• Strong organizational, communication, interpersonal, and multitasking skills with close attention to detail.
• Must be authorized to work in the United States and have native or bilingual English proficiency.
• Must be available for fully in-office work in Peabody, Massachusetts, Monday through Friday, 9:00 AM to 5:00 PM.

Culture & Benefits

• Full-time exempt employees receive comprehensive benefits.
• Potential total compensation may include stock options and other company-sponsored benefits depending on the position.
• Work within a mission-driven organization focused on expanding access to behavioral healthcare.
• Values include connection, evidence-based curiosity, urgency, and persistence.