Patient Registration Coordinator

Location: Virginia Beach, VA, USA; onsite at 5715 Princess Anne Rd.

Salary: $19.50 per hour plus a bonus structure.

Company

hirify.global operates a network of Joint Commission-accredited treatment centers providing opioid addiction treatment and behavioral health services across 24 states.

What you will do

• Welcome patients and visitors and provide a professional front-desk experience.
• Register new and returning patients while verifying demographic, identification, and insurance information.
• Verify eligibility, benefits, and prior authorizations and explain coverage and payment responsibilities.
• Collect copays, deductibles, and coinsurance and process daily financial transactions.
• Maintain reports, statements, financial records, census data, and caseload tracking.
• Support office operations through phone coverage, filing, data entry, supply ordering, mail delivery, and bank deposits.

Requirements

• High school diploma or equivalent.
• At least one year of general office clerk experience with basic math, accounting, and cash-handling skills.
• Valid driver’s license.
• Experience in front-desk work, admissions, billing, or collections.
• Ability to work Monday through Friday from 6:00 AM to 3:00 PM with a rotating Saturday shift.

Nice to have

• Experience in healthcare, behavioral health, substance use treatment, or patient registration.
• Experience with insurance verification, scheduling, copay and deductible collection, and electronic health record systems.
• Strong customer service, communication, data-entry, multitasking, and fee-collection skills.

Culture & Benefits

• Predictable schedules with early start and early finish times, no nights, and no Sundays.
• Paid time off and holidays off.
• Medical, dental, and vision coverage, life insurance, disability protection, and a discretionary 401(k) match.
• Quarterly bonus potential, certification and license incentives, and employee assistance and wellness services.
• Role-based training, certification support, tuition reimbursement, clinical supervision hours, and career advancement pathways.