8 дней назад
Account Transfer Associate
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Transfer Associate (Financial Services): Reviewing and processing client account transfers, verifying legal documentation, and supporting internal associates and Financial Advisors with escalated inquiries with an accent on regulatory compliance, data accuracy, and client service. Focus on researching moderately complex transfer issues, maintaining operational records, and coordinating workflow under close supervision.
Location: Hybrid in Saint Petersburg, Florida, United States; in-office three days per week, averaging 12 days per month. The first 30 days require onsite attendance Monday through Thursday.
Company
is a financial services firm providing investment and wealth management services.
What you will do
- Review and approve client requests to transfer accounts to and from contra firms.
- Screen transfer requests and verify legal documentation, signed forms, and letters of authorization.
- Research and resolve moderately complex transfer issues, escalating more complex matters to colleagues.
- Respond to client and internal inquiries by telephone, email, and mail while maintaining professional service standards.
- Enter, review, and verify data in company and branch systems, including documenting counter transactions.
- Maintain records, monitor workflow efficiency, follow regulatory procedures, and track departmental metrics.
Requirements
- Bachelor’s degree in Accounting, Business Administration, or Finance, or a high school diploma.
- 4–6 months of general work experience.
- Knowledge of securities, account-transfer rules and regulations, required legal documentation, and Home Office Operations departments.
- Strong analytical, verbal communication, organization, data-entry, and customer-service skills.
- Ability to work under supervision, follow mandatory procedures, and use standard office software and customer management systems.
- Ability to meet the hybrid in-office schedule and complete the required first 30 days onsite Monday through Thursday.
Culture & Benefits
- Client-first culture centered on integrity, independence, collaboration, accountability, and continuous improvement.
- Medical, dental, vision, life, critical illness, accident, and disability insurance may be available.
- Retirement savings, paid vacation, holidays, sick leave, and parental leave may be available.
- Formal and informal training, coaching, assessment, and development planning opportunities.
- Travel is expected to be less than 25%.
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