Regional Manager (Emergency Medical Services)

Location: Sydney, Nova Scotia, Canada; regular travel within the region is required

Company

Emergency Medical Care Inc., a wholly owned subsidiary of hirify.global Health Services, operates ground ambulance, air medical transport, medical communications, and TeleHealth/811 services in Nova Scotia and Prince Edward Island.

What you will do

• Manage regional ambulance staff, supervisors, systems, service levels, and operational performance.
• Provide clinical support, oversee clinical incident management, and maintain patient and customer service standards.
• Develop, mentor, and coach supervisors and paramedics through performance management, communication, delegation, and conflict resolution.
• Coordinate recruitment, onboarding, staff development, meetings, committees, and communications across the region.
• Oversee contingency planning, EMS disaster preparedness, special event resource requests, and relationships with hospitals, agencies, stakeholders, and community representatives.
• Manage regional budgets, facilities, procurement, equipment distribution, and compliance with company policies.

Requirements

• At least five years of experience working as a paramedic.
• At least five years in a progressively responsible supervisory position.
• Approved paramedic training and an ALS provider qualification at ICP or ACP level are assets.
• Licensed with CPNS to work in Nova Scotia as a paramedic.
• Valid Nova Scotia Motor Vehicle Class 4 driver’s licence.
• Experience or knowledge in EMS management, information technology, finance, human resources, fleet, facilities, inventory control, and continuous quality improvement, with strong leadership, planning, communication, negotiation, and dispute-resolution skills.

Culture & Benefits

• Safety-focused environment serving patients, coworkers, and communities across Nova Scotia.
• Regular business hours are expected, with some irregular hours.
• Work includes sitting, standing, walking, crouching, lifting or carrying light objects, computer work, meetings, and telephone communication.
• Emergency and routine operation of a system vehicle may be required.
• Inclusive workplace encouraging applications from people with diverse backgrounds, identities, and abilities.