3 дня назад
Senior Manager, Discovery Operations (AI)
129 000 - 152 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Manager, Discovery Operations (AI): Building and running an AI-assisted discovery service for personal injury litigation firms with an accent on legal quality standards, scalable delivery workflows, and service-level performance. Focus on translating discovery expertise into AI-enabled systems, managing attorneys and reviewers, and optimizing turnaround time, quality, throughput, and human-in-the-loop judgment.
Location: Remote-US
Salary: $129,000–$152,000 per year, plus equity.
Company
is a vertical SaaS company using technology and AI to help personal injury law firms secure faster settlements, higher payouts, and better outcomes for injured victims.
What you will do
- Own the legal quality bar for discovery work across personal injury jurisdictions, including interrogatories, requests for production, requests for admission, objections, privilege issues, and discovery disputes.
- Define quality standards, templates, playbooks, client-facing SLAs, and review procedures for complex or high-risk cases.
- Design and operate the end-to-end delivery workflow from intake and drafting through QA, client sign-off, and turnaround guarantees of approximately 20–25 days.
- Build the staffing model and manage attorneys, paralegals, reviewers, team leads, or delivery pods.
- Own reporting for turnaround time, quality and error rates, client satisfaction, and throughput per FTE.
- Partner with Product, Engineering, and Data Science to improve AI-assisted drafting, automation, and human review.
Requirements
- J.D. and an active bar license in good standing in at least one U.S. state.
- 7+ years of personal injury litigation experience with substantial hands-on discovery work, including written discovery, objections, and motion practice.
- Experience managing people or leading a team or function in a legal or legal-services setting.
- Comfort working with operational metrics, SLAs, turnaround targets, quality rates, and throughput.
- Working fluency with legal technology and AI-assisted drafting tools, including the ability to determine where human judgment is required.
- Ability to translate legal nuance into clear guidance for engineers, product managers, and operations staff.
Culture & Benefits
- Fully remote work for U.S.-based employees, with local in-person meet-up opportunities.
- Medical, dental, and vision insurance, plus optional life, accident, and critical illness coverage.
- Flexible paid time off, sick leave, short- and long-term disability, and paid parental leave.
- Ten U.S. observed holidays; Canadian statutory holidays apply by province.
- Home office stipend and retirement benefits, including a 401(k) for U.S.-based employees and RRSP for Canada-based employees.
- Company hubs in San Francisco and Toronto.
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