Professional Services Engagement Manager (AI Software Delivery)

Location: Remote within the U.S.; travel expected up to 25%

Salary: $165,000–$198,000 USD per year

Company

hirify.global provides an AI-powered software delivery platform that applies automation, governance, and policy controls across testing, deployments, security, reliability, compliance, and cloud cost optimization.

What you will do

• Partner with customers and account teams to understand business goals, technical requirements, current environments, and desired outcomes.
• Lead discovery workshops, scoping sessions, and solution discussions to recommend packaged and custom Professional Services offerings.
• Create and present service proposals, pricing, Statements of Work, delivery methodologies, and engagement plans.
• Collaborate with Sales, Customer Success, Implementation Engineering, Technical Program Managers, and delivery partners to scope, staff, and transition engagements.
• Support commercial negotiations, forecasting, opportunity management, Professional Services bookings, and margin targets.
• Occasionally lead paid-pilot implementations of hirify.global CI/CD, STO, and IaC Management modules for strategic prospects.

Requirements

• 5+ years of experience in technical sales, Professional Services, solutions consulting, or another customer-facing role in software delivery, DevOps, cloud, or developer tooling.
• 5+ years of experience managing or technically leading software engineering, DevOps, cloud, or developer tooling teams.
• Strong knowledge of CI/CD, DevOps, platform engineering, cloud-native technologies, and software development lifecycle practices.
• Experience consulting on technical transformation initiatives, scoping complex engagements, developing service proposals, and authoring Statements of Work.
• Experience positioning and selling Professional Services, including discovery, solution development, pricing, forecasting, and commercial negotiations.
• Strong executive communication, presentation, stakeholder management, business acumen, and Salesforce proficiency.

Nice to have

• Personal experience as a technical leader or software engineering and DevOps veteran.
• Passion for emerging trends in DevOps, software delivery, platform engineering, and developer productivity technologies.

Culture & Benefits

• Remote work within the U.S. with a flexible work schedule.
• Comprehensive healthcare benefits, Flexible Spending Account, and Employee Assistance Program.
• Flexible Time Off and parental leave.
• Monthly internet reimbursement and regular social and team-building events.