Sales Account Manager

Location: Swedesboro, NJ, USA. Field-based role supporting the New England territory; ideal candidate locations include Hartford, CT; Springfield, MA; and Worcester, MA. Approximately 50% travel required.

Salary: USD 85,000–155,000 per year

Company

John Crane, a business of Smiths Group, provides mission-critical flow control solutions for energy and process industries, including mechanical seals, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

What you will do

• Develop existing customer relationships and pursue new and targeted accounts to grow revenue and market share.
• Identify business opportunities within key accounts and support project bid activities.
• Manage pre- and post-order execution across the John Crane product range.
• Collaborate with sales, marketing, and engineering teams to develop customer solutions and secure contracts within pricing and margin standards.
• Manage account service issues, sales reporting, forecasts, actual results, and variance analysis.
• Conduct market and competitor analysis, provide insights to sales leadership, and expand revenue through upselling.

Requirements

• High school diploma or equivalent required; a college degree in engineering or business is preferred.
• Sales experience in a manufacturing environment and experience with rotating equipment required.
• Demonstrated year-over-year sales growth and ability to work with minimal direct supervision.
• Strong verbal and written communication, interpersonal, presentation, and customer-facing skills.
• Working knowledge of Microsoft Office and ERP systems.
• Ability to support a field-based territory with approximately 50% travel.

Nice to have

• Experience working with diverse groups and global companies.

Culture & Benefits

• Inclusive environment supported by employee resource groups, including Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity groups.
• Recognition through the annual Smiths Excellence Awards and Smiths Day celebration.
• Competitive compensation and benefits.
• Equal consideration regardless of legally protected characteristics.