5 дней назад
Key Account Manager (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Key Account Manager (AI) (SaaS and creative technology): Managing and expanding enterprise client accounts by driving adoption, renewals, upselling, and cross-selling with an accent on consultative selling, strategic account planning, and customer relationships. Focus on negotiating with senior decision-makers, forecasting through CRM tools, applying AI-powered sales tools, and identifying revenue opportunities across major brands.
Location: London, UK; hybrid work arrangement. Domestic travel of up to 25% annually is required.
Company
develops and licenses typefaces, font technologies, and creative software solutions for global brands and creative professionals.
What you will do
- Own and grow a portfolio of enterprise accounts, meeting retention and expansion targets of 90% or higher.
- Develop strategic account plans to increase adoption and drive revenue growth.
- Identify, qualify, and close upsell and cross-sell opportunities aligned with client objectives.
- Lead renewals, negotiations, expansion discussions, and strategic client conversations.
- Collaborate with marketing, product, and customer support teams to maximize client value.
- Track pipeline and performance in CRM tools and share customer insights to support product and go-to-market strategy.
Requirements
- Bachelor’s degree in business or a related field.
- 4–7 years of experience in account management, sales, or customer growth within SaaS, digital media, or technology.
- Proven success meeting or exceeding sales and retention targets.
- Strong communication, negotiation, presentation, prospecting, planning, and account management skills.
- Experience with CRM technology; Salesforce experience is preferred.
- Familiarity with AI-powered sales tools and the ability to travel domestically up to 25% annually.
Culture & Benefits
- Hybrid work arrangements and paid time off programs.
- Competitive compensation with a corporate bonus program and uncapped commission for quota-carrying sales roles.
- Creative, innovative, and global working environment in the software technology industry.
- Professional onboarding and targeted sales training.
- Development opportunities and internal mobility across the organization.
- Recognition programs and employee events.
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