Account Manager (Automotive Software)

Location: North Andover, Massachusetts, United States; hybrid schedule after training, with up to two work-from-home days per week for eligible associates; ability to travel 25% across the United States.

Salary: $75,000–$80,000 base pay per year; first-year targeted total income with commission is expected to exceed $100,000.

Company

Reynolds and Reynolds provides automotive and mobility software solutions through TSD Mobility Solutions and its related products.

What you will do

• Partner with business development and cross-functional teams to support long-term customer success.
• Act as the liaison between customers and internal teams throughout post-sales implementation and delivery.
• Communicate product enhancements, integrations, developments, campaigns, and company news to clients.
• Maintain accurate and up-to-date customer information in the CRM.
• Manage account health, identify risks, support retention, and develop relationships across assigned accounts.
• Make strategic calls and identify growth opportunities within existing automotive accounts.

Requirements

• At least one year of experience in the car rental industry.
• Strong customer service and relationship-building skills.
• Proficiency with Microsoft Office products.
• Ability to travel 25% across the United States.
• Valid driver's license with fewer than two moving violations in the last three years and no OVI, DUI, or DWI violations in the last five years.
• College degree preferred; software sales experience preferred.

Nice to have

• Bilingual Spanish communication skills.

Culture & Benefits

• On-the-job training and professional development opportunities.
• Medical, dental, vision, life insurance, and a health savings account.
• 401(k) plan with up to 6% matching.
• Paid vacation, sick days, and eight paid holidays.
• Promotion-from-within opportunities and referral bonuses.
• Non-smoking work environment with a focus on work-life balance.