Account Manager, Core Accounts

Location: Auburndale, Massachusetts, United States

Salary: $75,000–$80,000 base salary per year plus commission

Company

Informa TechTarget provides data-driven digital services, technology market intelligence, advertising, custom content, and demand-generation solutions for B2B technology companies.

What you will do

• Manage the commercial health and strategic growth of a portfolio of 80 or more existing customer accounts.
• Own the customer lifecycle from kickoff through renewal, including midyear business reviews and contract closure.
• Lead renewal, negotiation, upsell, expansion, and retention activities while identifying churn risk early.
• Maintain pipeline coverage of at least 3× the individual quota and prioritize accounts using reporting, tools, and defined playbooks.
• Partner with Customer Success, overlay sales, and new business teams according to the company’s rules of engagement.
• Maintain accurate CRM records and ensure consistent customer engagement throughout the 12-month lifecycle.

Requirements

• 2–5 years of experience in account management, sales, renewals, or a related commercial role.
• Demonstrated success meeting or exceeding renewal or revenue-retention targets.
• Experience leading commercial conversations, handling objections, negotiating, and closing contracts.
• Ability to manage and prioritize a high-volume book of business and identify expansion opportunities and churn risk.
• Strong verbal and written communication skills, including executive business reviews and multithreaded stakeholder engagement.
• Proficiency with CRM platforms, preferably Salesforce, and comfort using dashboards and reporting.

Nice to have

• Experience with a scaled or long-tail account management model involving 50 or more accounts.
• Familiarity with overlay sales or partner and channel go-to-market models.
• Experience with Gong, Outreach, Ebsta, ZoomInfo, or similar sales technology platforms.
• Background in media, research, data, market intelligence, or technology products.
• Professional fluency in Spanish.

Culture & Benefits

• Flexible working patterns and a supportive, diverse, and international environment.
• Unlimited paid time off plus 10 national holidays.
• 401(k) match, parental leave, and an employee share purchase plan with a minimum 15% discount.
• Training, mentoring, LinkedIn Learning access, and support for internal career moves.
• Volunteer time, charity match funding, wellbeing support, mental health resources, and employee recognition programs.