Key Account Manager (Music Licensing)

Location: Greater London, United Kingdom; requires in-person meetings with key customers and stakeholders at least twice a month.

Company

hirify.global represents songwriters, composers, and publishers by licensing their work and ensuring they are rewarded for their creations.

What you will do

• Manage Gold and Silver customer accounts across PRS and/or MCPS licensing schemes to maximise revenue and deliver high-quality service.
• Identify new licensing opportunities, convert leads, develop market segments, and deliver personal and team sales targets.
• Lead, motivate, and develop up to three direct reports, including supporting training and performance improvement.
• Manage complex licensing, compliance, debt, customer, and member-related queries while maintaining effective stakeholder relationships.
• Use CRM data, revenue reporting, variance analysis, budgets, and forecasts to guide commercial decisions.
• Collaborate with Finance, Membership, Distribution, IT, trade bodies, customers, and licensees to improve processes and royalty flow.

Requirements

• Proven success in sales and/or Key Account Management, including customer conversion and revenue growth.
• Experience using a CRM such as Salesforce, with strong relationship management and negotiation skills.
• Experience leading an effective sales team and motivating people to exceed targets.
• Strong commercial, numerical, analytical, communication, presentation, and time-management skills.
• Excellent working knowledge of Microsoft Excel and PowerPoint, plus experience managing budgets and interpreting complex contracts.
• Experience leading change, solving problems, and building relationships through calls, networking, events, and customer meetings.

Culture & Benefits

• Entrepreneurial commercial culture focused on improving customer experience and increasing revenues.
• Opportunities to contribute to knowledge sharing, skills training, and new ways of working.
• Regular engagement with music industry events, licensee seminars, and trade body conferences.