56 минут назад
Bilingual Loan Sales Specialist (Spanish)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Bilingual Loan Sales Specialist (Spanish) (Finance/Customer Service): Managing loan sales and customer relationships for personal financing products with an accent on tailored lending solutions, loan lifecycle management, and regulatory compliance. Focus on engaging customers across phone, email, chat, and internal systems, handling collections activities, and explaining loan terms and optional insurance products.
Location: Orlando, FL; onsite. Monday–Friday during standard business hours, with occasional extended hours and possible Saturday work.
Company
provides personal loans, credit cards, and other financial products to nonprime customers through community branches and digital channels across the United States.
What you will do
- Listen to customer needs and present tailored loan and financing solutions.
- Build and maintain customer relationships throughout the loan process and lifecycle.
- Manage loan lifecycle activities, including collections, while following applicable laws and regulations.
- Support customers through phone, email, chat, and internal systems.
- Educate customers about loan terms, options, and optional insurance products.
- Work toward individual and branch sales and service goals.
Requirements
- High school diploma or GED.
- Ability to multitask, adapt to changing demands, and provide timely customer service.
- Goal-oriented approach and motivation to achieve results.
- Ability to work onsite in Orlando, Florida, during standard business hours with occasional extended hours and possible Saturday work.
Nice to have
- Sales, collections, or customer service experience.
- Spanish bilingual ability.
Culture & Benefits
- Professional development, training programs, and advancement opportunities toward branch and district leadership roles.
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- Up to 4% matching 401(k) and an employee stock purchase plan with a 10% share discount.
- Tuition reimbursement, paid vacation, paid sick leave, paid holidays, and paid volunteer time.
- Inclusive culture focused on career development and community impact.
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