Financial Services Representative

Location: El Paso, Texas; office-based role with regular in-person attendance required

Salary: $15–$17 per hour, based on experience and location, plus performance-based bonus opportunities.

Company

hirify.global provides personal loans, tax services, and credit-building solutions through more than 1,000 branches across 16 states.

What you will do

• Drive loan sales by taking applications, explaining terms, and closing loans.
• Conduct high-volume outbound calls for collections, application follow-up, tax services, and new business generation.
• Manage delinquent accounts, secure payments, and establish payment arrangements.
• Prepare individual tax returns, review documentation, and answer tax-related questions.
• Assist customers with applications, payments, account questions, and issue resolution in person and by phone.
• Process payments and records, handle cash, balance accounts, and complete bank runs.

Requirements

• High school diploma or equivalent.
• Valid driver’s license, reliable transportation, and current insurance.
• Bilingual English and Spanish communication required.
• Ability to independently complete bank runs and transport deposits.
• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, account management, or another customer-facing role, with strong communication, organization, problem-solving, and data-entry skills.

Nice to have

• Experience in banking, retail, restaurants, hospitality, call centers, insurance, healthcare front offices, or similar environments.

Culture & Benefits

• Performance-based bonus opportunities linked to individual and branch results.
• Medical, dental, vision, life insurance, long-term disability, and free mental health support.
• 401(k) with company match, paid holidays, and vacation time.
• Paid volunteer time and a focus on community service.
• Predictable schedules, with occasional extended hours or weekend work based on business needs.
• Regular customer and coworker interaction in a fast-paced branch environment, with occasional local travel to banks and offsite locations.