Industrial Generator Field Service Technician 2

Location: New York, United States; onsite five days a week. Travel required: 70–90% locally and 20–30% outside the local area. Monday–Friday, 7:00 AM–3:00 PM; 24/7 and overtime support may be required.

Salary: $81,370–$122,060 per year.

Company

hirify.global’s Electric Power Division provides integrated electric power solutions, parts, and services for hospitals, data centers, municipalities, and other critical infrastructure.

What you will do

• Perform preventive maintenance, inspections, operational checks, commissioning, startups, and repairs on gas and diesel generators.
• Diagnose mechanical and electrical faults on customer sites using diagnostic software, special tools, measuring instruments, wiring diagrams, and technical manuals.
• Support advanced generator integration with automatic transfer switches, routine system testing, and supervised load-bank testing.
• Coordinate customer service requests, service orders, warranty claims, spare-parts orders, invoicing documentation, and returns.
• Prepare service reports, inspection protocols, photo documentation, and technical files for internal and external reporting.
• Provide technical advice and training to customers, channel partners, and internal employees, including remote technical support.

Requirements

• High school diploma or equivalent and typically 2–4 years of related experience.
• Valid driver’s license and ability to meet background, drug, and medical requirements.
• Ability to travel frequently, work outdoors around moving mechanical parts and noise, stand and reach regularly, and lift up to 50 pounds.
• Accuracy, organization, customer service, communication, problem-solving, and relationship-management skills.
• Visa sponsorship is not available; foreign national applicants requiring employer-specific sponsorship are not currently being hired.
• A US Government background check may be required.

Nice to have

• NFPA 70E and OSHA 10 safety qualifications.

Culture & Benefits

• Company service truck, phone, credit card, and vehicle-related coverage may be provided based on qualifications and business needs.
• Medical, dental, vision, life, disability, and parental benefits, subject to plan eligibility.
• Paid time off, holidays, volunteer time, and employee assistance programs.
• 401(k), HSA, FSA, incentive bonus, employee discounts, career development, and tuition reimbursement.
• Personal protective equipment, including steel-toed safety shoes and safety glasses, is required.

Hiring process

• Employment offers are conditional on successful completion of a drug screen.
• Applications and recruiting correspondence are handled by email, including the applicant’s junk or spam folder.