Resource Room Coordinator

Location: Queens, New York, United States

Salary: USD 21.60–23.60 per hour

Company

Grant Associates, part of hirify.global and the APM Group, provides workforce development and human services programs that support people, businesses, and communities.

What you will do

• Manage the daily operations, organization, and appearance of the resource room.
• Provide customer service, answer client questions, and assist with resource room procedures.
• Assign computers and manage client access to telephones, scanners, and other equipment.
• Maintain manually completed client rosters and ensure required information is recorded.
• Distribute printed materials and provide faxing, photocopying, and data-entry support.

Requirements

• College degree in a related field or equivalent experience working with special populations.
• 1–2 years of experience in social services, human resources, teaching, or advisement.
• Ability to assess individual skills accurately and make appropriate referrals.
• Strong problem-solving, verbal, and written communication skills.
• Ability to work effectively with a diverse customer base in a fast-paced, results-oriented environment.

Nice to have

• Bilingual Spanish language skills.

Culture & Benefits

• Full-time employment with competitive wages and performance-based opportunities.
• Paid time off and 11 paid holidays.
• Medical, vision, dental, employer-paid life insurance, and employer 401(k) contributions.
• Tuition reimbursement and guided professional development plans.
• Summer Fridays, wellness sessions, employee assistance programs, financial counseling, and volunteer activities.
• Opportunities to participate in teams focused on culture, innovation, wellness, and sustainability.