Office Manager (Behavioral Health)

Location: Brainerd, Minnesota, USA — fully on-site. Schedule: 6:00 AM–2:00 PM, Monday–Friday.

Salary: $20.00–$23.00 per hour plus bonus structure.

Company

Behavioral Health Group provides opioid addiction treatment services through a network of Joint Commission-accredited treatment centers.

What you will do

• Support patient intake, scheduling, treatment completion, and discharge processes.
• Coordinate appointments with medical staff and manage daily staff schedules and workflow.
• Maintain accurate patient identification, financial records, fee collection, insurance documentation, and operational reports.
• Manage bank deposits, office supplies, reception operations, and other administrative needs.
• Lead, recruit, train, coach, and evaluate administrative staff.
• Ensure compliance with regulatory, accreditation, confidentiality, and organizational standards.

Requirements

• High school diploma or equivalent.
• Three years of general office experience or one year of office management experience.
• Valid driver’s license that can be maintained.
• Experience working with patients with substance use disorders, mental health conditions, infectious diseases, and/or criminal justice involvement.
• Ability to work in a fast-paced clinical environment with prolonged standing, bending, keyboarding, and potential exposure to bloodborne pathogens.

Nice to have

• Leadership, communication, and customer service skills.
• Basic accounting and data entry proficiency.
• Knowledge of confidentiality requirements and information release protocols.
• Ability to work independently, prioritize tasks, and manage multiple responsibilities.

Culture & Benefits

• Predictable early-in/early-out schedule with no nights or Sundays.
• Paid time off and holidays off.
• Medical, dental, vision, life insurance, disability protection, and a discretionary 401(k) match.
• Quarterly bonus potential and incentives for certifications or licenses.
• Training, certification support, clinical supervision hours, career advancement pathways, and tuition reimbursement.
• Employee assistance, wellness services, and discounts.