Medical Secretary

Location: Rhode Island, United States; primary care office setting with regular patient-facing and in-person administrative duties.

Salary: $37,440–$45,760 per year

Company

hirify.global is an AI-native healthcare provider combining clinical AI technology with a nationwide medical network to deliver primary and specialty care.

What you will do

• Welcome patients and visitors, check patients in, verify demographics and insurance, collect co-payments, and process payments.
• Schedule and confirm appointments across multiple providers and locations while managing provider calendars.
• Maintain, scan, organize, transfer, and prepare confidential patient records in Epic EHR.
• Process prescription refill requests, referrals, prior authorizations, insurance eligibility checks, and claims documentation.
• Coordinate communication among patients, providers, clinical staff, pharmacies, laboratories, imaging centers, and external facilities.
• Support HIPAA compliance, quality improvement initiatives, ACO quality metrics, and timely completion of administrative work.

Requirements

• At least 2 years of experience as a Medical Secretary in primary care.
• High school diploma.
• Proficiency with Epic and Microsoft Office, including Excel, Outlook, Teams, and Word.
• Knowledge of medical terminology and ability to calculate and collect cash transactions.
• Strong communication, interpersonal, organizational, and planning skills, with the ability to work courteously with patients, physicians, and staff.
• Ability to work in the Rhode Island primary care office setting and meet the physical demands of prolonged sitting, standing, walking, and lifting up to 15 pounds.

Culture & Benefits

• Medical, dental, and vision coverage.
• Company-paid basic life insurance and voluntary supplemental life insurance.
• Company-paid health reimbursement arrangement.
• Voluntary accident insurance.
• 401(k) eligibility after one year with immediate vesting of the company match once eligible.
• Paid time off, paid holidays, and a primary care office work-life balance.