Senior Deal Desk Analyst (SaaS)

Location: United States; remote

Company

hirify.global provides employee recognition and rewards software used by 4.3 million users across 190 countries.

What you will do

• Own daily Deal Desk operations, including deal reviews, pricing requests, discount approvals, and contract structuring for new business, expansion, and renewal deals.
• Lead complex and non-standard deals by advising on pricing, licensing models, commercial constructs, and approval requirements.
• Partner with Sales, Customer Success, Legal, and Finance to balance deal velocity, pricing integrity, margin protection, and long-term revenue outcomes.
• Define pricing frameworks, discount matrices, approval governance, deal guardrails, playbooks, and operating procedures.
• Drive process optimization, automation, workflow improvements, reporting, and dashboards to increase efficiency and reduce deal cycle times.
• Support commissions processes, mentor Deal Desk Analysts, and enable Sales and Customer Success teams through training and ongoing guidance.

Requirements

• Remote work from the United States.
• 6+ years of experience in Deal Desk, Commissions, Sales Operations, or Revenue Operations within a B2B SaaS environment.
• Strong expertise in SaaS pricing models, discounting, contract structuring, and deal strategy.
• Experience building, documenting, optimizing, and automating scalable processes and workflows.
• Proficiency with Salesforce or an equivalent CRM, CLM tools, workflow and automation systems, and advanced Excel or Google Sheets.
• Strong communication, stakeholder management, analytical, prioritization, and cross-functional collaboration skills.

Culture & Benefits

• Remote role within the United States at a company with a hybrid-first work environment and offices in Toronto.
• Inclusive, diverse, and equitable workplace focused on collaboration, community, and employee success.
• Culture that values fast execution, experimentation, continuous improvement, and adaptation to change.
• Product development informed by science, research, and data.
• Accessible recruitment process with interview accommodations available upon request.

Hiring process

• Qualified candidates speak directly with the hiring manager and a member of the HR team.
• Qualification meetings take place face-to-face, either in person or over Zoom.