Lead Product Manager, Banners & Content Cards (AI)

Location: Toronto, Canada; hybrid

Salary: CA$175,000–CA$274,000 per year at the start of employment. Expected OTE is CA$194,000–CA$304,000 per year, including bonus or commission.

Company

hirify.global is a customer engagement platform that helps brands deliver personalized experiences through cross-channel messaging, journey orchestration, and AI-powered decisioning.

What you will do

• Own the roadmap for Content Cards and Banners, using customer feedback, sales input, support data, usage metrics, and competitive signals.
• Drive customer adoption, activation, sustained usage, and commercial outcomes for in-product messaging surfaces.
• Improve content creation through drag-and-drop, HTML, and AI-generated experiences, including integration with the Operator AI assistant.
• Lead programmable product capabilities such as REST API parity, translations, access scoping, public API delivery, and reusable shared infrastructure.
• Partner with engineering, design, SDK, and go-to-market teams to deliver reliable, observable products at high scale.
• Define measurement baselines and targets for adoption, usage, performance, consumption, and expansion.

Requirements

• 8+ years of Product Management experience, including ownership of a product line at scale.
• Strong communication, collaboration, organization, persuasion, and stakeholder-alignment skills as a senior individual contributor without direct reports.
• Technical fluency in client-side rendering, SDK integration, API design, caching, product architecture, reliability, and performance.
• Experience building rich user experiences and content creation products, working closely with designers.
• Data-driven approach to adoption funnels, usage metrics, baselines, and targets.
• Customer-focused and commercially fluent, with the ability to discuss adoption, consumption, expansion, and enterprise customer needs.

Nice to have

• Experience with in-product or embedded messaging surfaces, feeds, inboxes, banners, or in-app content.
• Experience with drag-and-drop editors, template systems, WYSIWYG authoring, or AI features inside authoring tools.
• Experience with customer-side SDK integrations and high-growth or high-scale technology startups.

Culture & Benefits

• Hybrid working model with a curated in-office experience.
• Comprehensive medical, dental, vision, life, and disability benefits.
• Flexible paid time off, retirement and employee stock purchase plans, and potential equity grants.
• Equal paid parental leave and family services including fertility benefits.
• Professional development through career pathing, learning platforms, and a yearly learning stipend.
• Employee resource groups, volunteer opportunities, donation matching, and a collaborative culture.

Hiring process

• AI-assisted tools may be used to review application materials, schedule and record interviews, and summarize interview notes.
• Recruiting teams remain responsible for hiring decisions; candidates may request an alternative or manual review process where applicable.