ServiceNow Developer

Location: Not specified

Company

hirify.global provides a cloud commerce platform that unifies online and physical operations, payments, financial solutions, and supplier networks for retail, hospitality, and golf businesses.

What you will do

• Develop and configure ServiceNow applications, catalog items, workflows, scripts, policies, actions, and other platform components.
• Design, build, and troubleshoot REST/SOAP, OAuth, webhook, Integration Hub, MCP, and Workato integrations.
• Maintain platform health, optimize scripts and flows, and resolve performance and scalability issues.
• Support ITSM and HRSD workflows covering incidents, problems, changes, requests, and HR processes.
• Administer roles, ACLs, permissions, and other access controls while supporting security and audit requirements.
• Deliver enhancements, upgrades, documentation, training, and cross-system incident resolution from requirements through post-launch support.

Requirements

• Hands-on experience developing and administering ServiceNow, ideally across ITSM and/or HRSD.
• Strong JavaScript skills, including GlideRecord and GlideAjax.
• Experience with Flow Designer, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, and Service Catalog development.
• Experience designing and troubleshooting REST/SOAP integrations, OAuth, webhooks, and enterprise integrations.
• Strong understanding of ITSM processes and the ability to translate business requirements into scalable technical solutions.
• Ability to troubleshoot complex issues independently and communicate and document technical solutions effectively.

Nice to have

• Experience with HRSD, ITOM, Workday, identity or HR platforms, Service Portal, custom widgets, HTML, CSS, Workato, or other iPaaS platforms.
• Experience with ServiceNow AI/GenAI capabilities, including Now Assist.
• Experience with MCP and MCP-enabled tools or workflows.
• ServiceNow CSA or CAD, or ITIL 4 Foundation certification.

Culture & Benefits

• Flexible work environment with remote work policies and flexible paid time off.
• Equity options, pension contributions, health and wellness credit, and enhanced parental leave.
• Training opportunities, continuous learning, and global mobility support.
• Volunteer time, employee-led networks, interest groups, social committees, and sponsored sports teams.
• Computer purchase program and an inclusive, diverse workplace.