Customer Marketing Manager (AI)

Location: United States — Remote

Company

hirify.global provides telehealth support solutions that help healthcare companies deliver virtual care to patients across all 50 states.

What you will do

• Partner with Customer Success on strategic account planning and identify expansion opportunities.
• Build customer campaigns that promote best practices and new programs.
• Develop educational content with the Content team to help clients expand their offerings.
• Execute integrated campaigns across email, events, content, and lifecycle channels.
• Run product-led growth campaigns that increase awareness and adoption of new products.
• Analyze customer and usage data, prioritize cross-sell and upsell opportunities, and report results to stakeholders and executives.

Requirements

• 3–5 years of professional experience, including 3+ years in customer or lifecycle marketing at a B2B company.
• Experience working with Customer Success or Account Management on account planning and campaign-based marketing.
• Strong command of lifecycle marketing across email, events, content, and other channels.
• Experience using data to identify cross-sell and upsell opportunities.
• Ability to use AI for data analysis, ideation, first-pass copywriting, and improving future campaigns.
• Builder mindset with ownership, speed, curiosity, and attention to detail.

Nice to have

• HubSpot experience.
• Experience in healthcare or health tech.

Culture & Benefits

• Remote work within the United States.
• Flat organizational structure with autonomy to bring ideas forward and execute them.
• Culture centered on autonomy, competence, and belonging.
• Opportunity to lead the customer marketing function from ideation through execution and reporting.