7 дней назад
Bilingual Personal Banker (Spanish)
49 500 - 82 500$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Bilingual Personal Banker (Spanish/Banking): Building and deepening branch customer relationships through proactive sales, service interactions, and personalized financial solutions with an accent on customer experience, retail banking, and risk management. Focus on identifying customer needs, growing share of wallet, resolving banking problems, and maintaining accurate branch operations.
Location: In-office at 5075 S Archer Ave, Chicago, IL 60632
Base salary: $49,500–$82,500 per year, plus incentive eligibility.
Company
is a retail banking organization providing financial products, services, and customer-focused branch banking solutions.
What you will do
- Acquire and deepen the branch customer base through proactive sales and service activities.
- Identify customer needs and position appropriate banking solutions to improve financial wellbeing and grow revenue.
- Conduct outbound calls, appointment setting, teller interactions, lobby engagement, and service-to-sales conversations.
- Build customer loyalty and expand relationships through personalized service and community partnerships.
- Resolve customer problems using product and procedural knowledge while managing operational and compliance risks.
- Participate in daily branch operations and ensure accurate, efficient execution of procedures.
Requirements
- Spanish speaking is required.
- Typically 3+ years of related experience or relevant product knowledge.
- An associate degree or equivalent experience is typically expected; comparable education, certification, and experience may be considered.
- Knowledge of banking products, retail lending, customer service, prospecting, and proactive sales.
- Strong communication, problem-solving, prioritization, and customer relationship skills.
- The position is in-office in Chicago, Illinois.
Culture & Benefits
- Inclusive workplace focused on customer service, collaboration, and employee contribution.
- Medical, prescription, dental, and vision coverage options, including a Health Savings Account feature.
- 401(k) matching, pension, stock purchase plans, disability protection, and life insurance options.
- Paid holidays, parental leave, occasional absence days, and 15–25 vacation days depending on career level and service.
- Educational assistance, wellness programs, dependent care support, and family-related reimbursement programs.
- Visa sponsorship and STEM OPT participation are not provided for this position.
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