Loan Specialist I or Loan Specialist II (Fintech)

Location: Spokane, Washington (Headquarters); onsite. Relocation assistance is available to eligible candidates who must relocate to accept the position.

Annual base salary: $40,000–$57,800 for Loan Specialist I or $44,200–$66,200 for Loan Specialist II, with a 6% annual performance-based incentive target.

Company

Member-owned financial cooperative providing financing and related services to agricultural, rural, fishing, timber, and crop insurance customers across seven Western states.

What you will do

• Support distressed accounts and high-profile loans through loan servicing and credit activities.
• Assist account teams with financial and loan documents, customer verification, credit investigations, and analysis.
• Complete loan closing requirements, disbursements, booking, and certification within assigned authorities.
• Respond to customer inquiries and process transactions, checks, receipts, and future payment funds.
• Maintain digital files and produce accurate reports and correspondence using Microsoft Office 365.
• Protect confidential customer information and follow information security protocols and internal controls.

Requirements

• Experience in consumer lending, banking, or a related field.
• High school diploma or equivalent.
• Exceptional customer service orientation and strong personal accountability.
• Ability to maintain regular attendance, manage multiple projects and software programs, and produce accurate written documents.
• Must provide proof of authorization to work in the United States.
• Work authorization sponsorship is not available, including H-1B, OPT, CPT, TN, J-1, or STEM sponsorship.

Nice to have

• Training in general office skills.
• Knowledge of credit laws, agricultural practices, credit investigation, platting and legal descriptions, or accounting principles.

Culture & Benefits

• Medical, dental, and vision insurance.
• Company-paid basic term life and AD&D insurance.
• 15 vacation days, 15 sick days, 12 holidays, and 3 volunteer days annually.
• 401(k) plan with a 6% match and 3% employer contribution.
• Employee Assistance Program, wellness program, and casual workplace dress.
• Occasional travel may be requested for all-staff or team meetings.