Senior Associate, Consumer Retention Marketing (CRM)

Location: United States — New York, NY; San Francisco, CA; Seattle, WA; Los Angeles, CA; Sunnyvale, CA; Chicago, IL; Austin, TX; Denver, CO; Atlanta, GA; Miami, FL; Boston, MA; or Washington, DC

Salary: $83,000–$122,000 USD annually

Company

hirify.global builds last-mile delivery technology that connects consumers with local businesses and supports local economies.

What you will do

• Create CRM campaign strategies across the customer lifecycle for automated and ad hoc communications.
• Build, quality-assure, launch, and optimize retention campaigns across email, push notifications, in-app messaging, SMS, and other channels.
• Develop campaign briefs, audience targeting, channel mixes, offer strategies, and contact cadences.
• Collaborate with Creative Studio, Promo Strategy, Product, Analytics, Strategy, and Integrated Marketing teams.
• Manage CRM reporting dashboards, monitor trends, and recommend improvements based on campaign results.
• Share email, push, SMS, segmentation, and testing best practices with the broader marketing team.

Requirements

• 4+ years of experience in CRM or email marketing.
• Deep familiarity with CRM technology, ESPs, and marketing automation platforms.
• Analytical mindset, strong attention to detail, and excellent organization and communication skills.
• Basic knowledge of SQL, HTML, and data visualization platforms such as Tableau or Periscope.
• Knowledge of email marketing best practices, including contact strategies, targeting, segmentation, A/B testing, and analytics.
• Bachelor’s degree or equivalent experience.

Culture & Benefits

• Comprehensive benefits for regular employees, including medical, dental, vision, disability, and life insurance.
• 401(k) plan with employer matching.
• 16 weeks of paid parental leave and family-forming assistance.
• Paid time off, paid sick leave, 11 paid holidays, wellness benefits, commuter benefits match, and mental health support.
• Flexible paid time off and 80 hours of paid sick time annually for salaried roles.