Senior Associate, Marketing Operations (AI)

Location: New York City office; in-office work required on Tuesday, Wednesday, and Thursday

Salary: $95,000–$115,000 annually, plus equity incentives and benefits.

Company

Healthcare technology company working with employers to improve care quality, reduce healthcare costs, and use AI to scale clinical insights and member outcomes.

What you will do

• Own campaign operations, including enrollment, list processing, tracking setup, CRM data hygiene, and attribution preservation.
• Manage the marketing operations request queue, prioritize work against SLAs, and escalate systems-level issues.
• Use AI tools and automation to turn repetitive campaign and request workflows into monitored, hands-free processes.
• Maintain and automate marketing reporting, including recurring, event, webinar, and email performance reports.
• Execute one-off data pulls and analyses and own day-to-day lead routing operations.
• Monitor routing health, resolve exceptions, and maintain speed-to-lead as logic and data sources evolve.

Requirements

• 1–3 years of experience in marketing operations, revenue operations, or a related operational role, preferably in a B2B organization.
• Hands-on HubSpot experience with workflows, forms, and segmentation.
• Comfort with detail-oriented execution, process documentation, spreadsheets, reporting, and data analysis.
• Fluency with AI tools such as Claude applied to real workflows, or strong motivation to develop this capability quickly.
• Self-starter approach to learning and navigating new systems.
• Must work from the New York City office three days per week; employment visa sponsorship is not available.

Nice to have

• Salesforce familiarity.
• Exposure to SQL or Python.

Culture & Benefits

• Work on healthcare problems intended to improve outcomes and reduce costs at scale.
• Ownership, autonomy, challenging assignments, and consistent coaching.
• Equity incentive plan and competitive benefits.
• Flexible PTO, medical, dental, and vision plan options.
• 401(k) with company match, flexible spending accounts, and Teladoc Health.