Manager, Business Operations (AI)

Location: United States of America; flexible hybrid work with occasional in-person events or team sessions.

Salary: $90,750–$188,750 per year, with potential discretionary annual bonus or commissions.

Company

hirify.global operates a digital advertising business with a DSP team focused on programmatic advertising and scalable business operations.

What you will do

• Track goals, priorities, initiatives, and recurring business cadences for business partners.
• Create SOPs, process maps, playbooks, decision trees, knowledge repositories, and workflow standards.
• Partner with technical and operational teams to automate repetitive work using agentic tools aligned with DSP AI architecture.
• Build analytics frameworks, align reporting metrics, and prepare materials for business reviews and leadership meetings.
• Identify performance trends and operational opportunities, then design and implement scalable solutions.
• Support annual and quarterly planning, cross-functional projects, and strategic initiatives sponsored by senior leaders.

Requirements

• 5+ years of experience in business operations, strategy and operations, program management, or a chief-of-staff function.
• Experience building and scaling processes, playbooks, and operational frameworks.
• Strong analytical, reporting, written, and verbal communication skills.
• Ability to work across technical and non-technical stakeholders, manage ambiguity, and drive decisions without formal authority.
• Ability to manage multiple priorities in a fast-moving environment and turn operational data into clear recommendations.
• Must work in the United States and follow the role’s flexible hybrid arrangement.

Nice to have

• Hands-on experience with AI or agentic tooling such as Claude or Claude Code.
• Experience operationalizing customer segmentation or service-tier models with measurement frameworks.
• Background in programmatic advertising, DSP mechanics, supply paths, take rates, or managed versus self-service economics.

Culture & Benefits

• Flexible hybrid work with advance notice for occasional in-person events or team sessions.
• Healthcare benefits and a 401(k) plan.
• Backup childcare and education stipends.
• Inclusive workplace supported by employee resource groups.
• Potential discretionary annual bonus or commissions.