Clinical Sales Account Manager (Clinical AI)

Location: US Remote; hybrid workplace. The role requires travel to customer sites approximately 20% of the time, and the final interview is conducted in person.

Company

hirify.global provides a healthcare information platform using data and AI technology to generate medical insights and support better patient outcomes and drug development.

What you will do

• Lead discovery conversations, product demonstrations, and value-based sales activities for the Clinical product suite.
• Build consultative relationships with stakeholders in Clinical Operations, Site Selection, Feasibility, Patient Recruitment, and Regulatory functions.
• Develop account strategies that support retention, renewals, and expansion ARR and Services revenue.
• Support Executive Business Reviews with account health insights, product utilization data, and expansion narratives.
• Monitor adoption, stakeholder changes, and competitive activity; create mitigation plans to reduce churn risk.
• Maintain CRM hygiene, forecast pipeline and revenue, and collaborate with Account Directors, Customer Success, and Implementation teams.

Requirements

• Familiarity with clinical trial workflows, including site and investigator identification, feasibility planning, claims-based patient population analysis, diversity planning, enrollment forecasting, and CTMS integration.
• Experience managing renewal cycles and expansion revenue within complex, multi-stakeholder enterprise accounts.
• Strong relationship-building skills with mid-level stakeholders and above.
• Ability to independently conduct discovery conversations, product demonstrations, and value-based selling discussions.
• Ability to collaborate with Customer Success, Product, Implementation, and Legal teams.
• Willingness and ability to travel to customer sites approximately 20% of the time.

Culture & Benefits

• Hybrid workplace with a US-remote arrangement.
• Work focused on health equity, inclusive drug development, and improved patient outcomes.
• Equal opportunity and commitment to an inclusive workplace.
• Reasonable accommodations are available for applicants with disabilities.

Hiring process

• All candidates participate in an in-person final interview.
• Travel may be required for the final interview depending on candidate location.