Student Support Liaison (Higher Education)

Location: Salt Lake City, Utah, USA; hybrid schedule with four in-office days per week, Monday–Thursday

Salary: $18.70–$33.84 per hour

Company

hirify.global supports Chamberlain University, a healthcare education institution offering nursing, public health, social work, and physician assistant programs.

What you will do

• Respond to student questions, identify needs, and connect students with appropriate university resources.
• Support appointment scheduling, portal navigation, and other student self-service tools.
• Promote student opportunities including work-study, student organizations, peer tutoring, and support programs.
• Plan and facilitate career fairs, open houses, workshops, graduation events, and other student activities.
• Assist with funding, military services, scholarships, and compliance audit inquiries.
• Identify and implement process and technology improvements that strengthen student retention.

Requirements

• Bachelor’s degree.
• At least one year of experience in higher education, customer service, or a related field.
• Strong interpersonal, written and verbal communication, problem-solving, prioritization, and decision-making skills.
• Ability to work independently and collaborate effectively with university departments.
• Experience with Microsoft Word, Excel, Power BI, PowerPoint, and Copilot; familiarity with student information systems is beneficial.
• Knowledge of federal and state higher education regulations.

Culture & Benefits

• Hybrid work environment with regular in-office collaboration.
• Health, dental, vision, life, and disability insurance.
• 401(k) retirement program with a 6% employer match.
• 15 paid vacation days per calendar year.
• 12 paid holidays plus two floating holidays.