Program Coordinator II (Health Professions Resource Center)

Location: On-campus position at hirify.global in the United States; requires in-person interaction with students, faculty, staff, and the public.

Salary: Starting at $21.99 per hour, commensurate with experience, education, and qualifications.

Company

hirify.global's Health Professions Resource Center provides advising and academic support for students, alumni, and post-baccalaureate pre-medical students pursuing health and allied health programs.

What you will do

• Provide academic advising, customer service, and technical support to undergraduate, graduate, and post-baccalaureate students.
• Explain academic policies, degree requirements, deadlines, and campus support services.
• Process student forms, assess coursework, conduct graduation audits, and certify students for graduation.
• Maintain student records, FERPA documentation, recommendation records, databases, and academic system indicators.
• Coordinate with the Registrar, Admissions, Student Employment Services, Student Support Services, Advising Commons, faculty, and staff.
• Maintain advising resources and web pages, support newsletters and promotional materials, and assist with office events.

Requirements

• Bachelor's degree in a relevant field plus experience working with undergraduate students in an academic or student-support setting, or an equivalent combination of education and experience.
• Experience with higher-education curricula, degree requirements, policies, and procedures.
• Progressively responsible office customer-service experience.
• Excellent written and verbal communication, organization, prioritization, accuracy, adaptability, and attention to detail.
• Competence with computers, word processing, spreadsheets, electronic calendars, and email; Microsoft Office Suite is preferred.
• Ability to handle confidential information and build effective relationships with students, faculty, staff, and the public.

Nice to have

• Master's degree.
• Experience as an academic advisor or student success coordinator.
• Experience with DegreeWorks, CatCourse, Banner, MyInfo, or relational databases.
• Experience maintaining websites and producing newsletters.

Culture & Benefits

• Full-time classified position with benefits eligibility.
• Work in a student-focused academic advising and support office.
• Opportunities for training and professional development.
• Equal opportunity employment environment.
• Visa sponsorship is not available now or in the future.