Customer Program Manager (Smart Factory Solutions Sales)

Location: USA; frequent domestic travel to customer sites is required.

Recruiting range: $80,000–$115,000 USD annually.

Company

hirify.global is a global technology company developing solutions across home appliances, media entertainment, vehicle systems, and smart factory applications.

What you will do

• Own program schedules, milestones, and gate reviews from award through customer acceptance for automation and turnkey integration programs.
• Serve as the execution point of contact for customer manufacturing, IT, and launch teams.
• Track engineering deliverables, software builds, acceptance tests, shipping, site readiness, and installation timing.
• Coordinate customer IT onboarding, security reviews, system access, engineering, headquarters, logistics, and partner deliverables.
• Manage scope changes, schedule impacts, acceptance documentation, invoicing milestones, and handoff to service and support.
• At the Senior level, manage multiple concurrent programs, lead executive reviews, and establish program management standards and reporting.

Requirements

• Bachelor’s degree in Engineering, Business, Supply Chain, or a related field.
• Senior: 8+ years of program or project management experience; Mid: 4+ years in industrial automation, capital equipment, or manufacturing supplier launches.
• Experience launching equipment or systems into OEM or large manufacturer plants, including gate reviews and customer acceptance.
• Experience coordinating engineering teams, suppliers, and customer IT or security onboarding.
• Strong schedule and milestone discipline, written status reporting, organization across multiple workstreams, and customer-facing communication.
• Frequent domestic travel to customer sites is required.

Nice to have

• Familiarity with automotive launch processes such as APQP.
• Experience working with overseas engineering teams across time zones.
• PMP or equivalent certification.

Culture & Benefits

• Full-time benefits include medical, dental, vision, prescription, life, and disability insurance.
• Company-matched 401(k) contributions with immediate vesting.
• Paid holidays, sick leave, vacation time, and paid parental leave.
• Performance-based short-term incentives and mental health resources.
• Temporary and contract workers may receive benefits through partner agencies.