Account Director, Client Strategy (B2B SaaS)

Location: Remote in Canada, including Calgary, Montreal, Ottawa, Toronto, and Vancouver. The role can operate 100% virtually from a home office. Candidates must have current work authorization and permanently reside in the country where they work.

Company

hirify.global is a B2B marketing agency serving technology and SaaS brands through Performance, Communications, and Commerce divisions.

What you will do

• Own senior strategic relationships with enterprise and high-growth clients and manage executive communication.
• Develop renewal, upsell, and cross-sell strategies tied to net revenue retention.
• Design integrated growth plans across Paid Media, SEO and Content, CRO, Creative, and RevOps.
• Manage portfolio economics, including forecasting, margins, scope control, and renewal negotiations.
• Lead QBRs and translate performance data into business narratives connected to revenue impact.
• Align cross-functional teams, manage client risks, and mentor strategists, analysts, and project teams.

Requirements

• 7–12 years of experience in agency or client services roles, with significant exposure to B2B SaaS or technology clients.
• Experience owning renewals, upsell, and cross-sell motions across a portfolio exceeding $2M.
• Strong fluency across Paid Media, SEO and Content, CRO, Creative, and RevOps.
• Experience partnering with VP-, CMO-, and CRO-level stakeholders.
• Strong executive communication, commercial acumen, strategic operations, and cross-functional leadership skills.
• Current work authorization and permanent residence in Canada are required for this role.

Nice to have

• Active interest in using AI and automation to improve marketing and operations.

Culture & Benefits

• Remote-first work environment with collaboration through Zoom, Slack, and digital productivity tools.
• Medical, dental, vision, disability, and life insurance coverage for employees and families.
• Unlimited PTO with a two-week minimum, paid holidays, birthday leave, end-of-year recharge, and paid parental leave.
• Mental and physical wellness support, including therapy access, Headspace, physical therapy, virtual workouts, and primary care services.
• Annual bonus based on tenure, retirement plan with company match, and an annual company-wide retreat.