Associate Inside Sales Account Executive (Retail Technology)

Location: Belgrade, Serbia

Company

hirify.global is a global commerce technology company providing unified commerce platforms, payment capabilities, and services for retailers and restaurants.

What you will do

• Support account management for EMEA retail customers in partnership with the field sales organization.
• Manage pre-sales activities, customer engagement, and relationships across the sales cycle.
• Own customer master data, CRM activity, quotations, and order execution.
• Lead sales cycles for existing products sold to existing clients, including renewals.
• Identify and execute cross-sell and upsell opportunities.
• Coordinate customer experience center visits, QBR engagement, and channel partner activities.

Requirements

• At least 2 years of sales or customer-facing experience.
• Advanced knowledge of the IT and/or retail technology industry and the ability to learn and present hardware, software, and services portfolios.
• Technological aptitude with complex software solutions and professional services.
• University degree in a relevant field.
• Strong relationship-building, organizational, presentation, computer, phone, and CRM skills.
• Fluency in Serbian and English is required.

Nice to have

• Knowledge of French.

Culture & Benefits

• Work with retail customers across the EMEA region.
• Collaborate closely with field sales teams, channel partners, and direct clients.
• Employment is subject to applicable screening criteria.
• Equal employment opportunity and an inclusive workplace are core company commitments.