Account Manager (Microsoft Ads)

Location: Cairo, Egypt

Company

Global advertising technology company building AI- and machine-learning-powered platforms for personalized advertising, commerce, and consumer discovery.

What you will do

• Manage newly onboarded and existing Microsoft Ads customers, including corporate advertisers and agencies.
• Coordinate with account strategists, account executives, and internal partners to execute campaigns and resolve escalations.
• Drive campaign optimization, budget upsells, feature adoption, and incremental revenue aligned with client ROI goals.
• Educate clients on Microsoft Advertising products, platform features, budgets, and self-service tools.
• Maintain customer plans, account health, billing and compliance execution, and customer transition processes.
• Provide actionable feedback on products, tools, and processes while developing search advertising expertise.

Requirements

• At least 5 years of experience in search engine marketing, online media, or service roles.
• Strong knowledge of digital advertising, including CPA, CPM, CPC, search marketing, lead generation, and direct response.
• Demonstrated ability to meet or exceed revenue targets and create customized customer-focused solutions.
• Bachelor’s degree required; MBA is preferred.
• Excellent written and verbal communication, presentation, troubleshooting, prioritization, and collaboration skills.
• Arabic and English proficiency required; willingness to travel required.

Nice to have

• Microsoft Ads Certification.
• Experience using Excel for data manipulation, VLOOKUPs, pivot tables, and analysis.

Culture & Benefits

• Collaborative, trust-based environment centered on diversity, inclusion, and mutual learning.
• Continuous learning and career development through the Live Your Potential program.
• Culture values include thinking big, passion, accountability, ownership, and freedom.
• Equal employment opportunity and reasonable accommodations throughout the hiring process and in the workplace.