6 дней назад
BPS Operations Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
BPS Operations Manager (Business Process Management): Managing day-to-day business process transactions and analyst teams in Taguig City with an accent on operational efficiency, compliance, process optimization, and performance measurement. Focus on implementing productivity improvements, allocating resources, and translating performance data into operational strategies.
Location: Taguig City, Philippines
Company
is a technology services company.
What you will do
- Manage daily business process transactions and operational teams.
- Implement improvements that increase productivity and quality.
- Guide senior analysts and analysts in their daily work.
- Collaborate with senior management on process strategies.
- Monitor performance metrics and prepare reports for senior management.
- Support budgeting, resource allocation, quality, and compliance objectives.
Requirements
- Bachelor’s degree in a relevant field or equivalent education and experience.
- At least 7 years of relevant industry experience, including 3 years in a similar role.
- Experience with business process transactions, management, and optimization.
- Ability to use industry knowledge and technology to support continuous improvement.
- Work is based in Taguig City, Philippines, with a work model prioritizing in-person collaboration.
Nice to have
- Advanced degree in a relevant field.
- Six Sigma or PMP certification.
Culture & Benefits
- In-person collaboration is prioritized.
- Flexibility supports wellbeing, productivity, individual work styles, and life circumstances.
- Inclusive working environment.
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