Relationship Manager (Global Custody)

Location: Tokyo, Japan

Company

hirify.global is a global financial services firm providing investor services, capital partnerships, technology solutions, and specialist client management.

What you will do

• Manage relationships with existing clients and ensure satisfaction with BBH products and services.
• Develop new business, grow revenue, and expand product usage across assigned clients and prospects.
• Coordinate cross-selling initiatives with client service, product, operations, and systems teams.
• Develop integrated solutions addressing clients’ strategic challenges across multiple products and services.
• Create and maintain relationship plans, sales plans, and relationship excellence analyses.
• Track client strategies, organizational changes, revenue opportunities, and progress against account plans.

Requirements

• Bachelor’s degree or equivalent professional experience.
• 5–7 years of experience in global custody or a related industry.
• Knowledge of global custody products and cross-product solutions.
• Strong communication, presentation, writing, professional interaction, and problem-solving skills.
• Ability to manage multiple responsibilities, resolve open issues, and collaborate with internal and external stakeholders.
• Travel is required.

Nice to have

• MBA.
• Business-level English and knowledge of foreign markets.

Culture & Benefits

• Partnership-oriented approach to client and employee relationships.
• Collaborative environment focused on collective problem-solving and knowledge sharing.
• Opportunities to contribute ideas beyond the scope of the daily role.
• Long-term investment in client relationships, technology, products, and employee development.
• Guidance and mentoring from experienced leaders.