Client Success Manager (m/f/d)

Location: Germany (Berlin) — hybrid, with remote options depending on discussion with the recruiter and hiring manager

Company

hirify.global operates a workplace wellness platform connecting employees with fitness, mindfulness, therapy, nutrition, and sleep partners through one subscription.

What you will do

• Manage renewals and renegotiations of existing B2B contracts, focusing on larger corporate accounts.
• Analyze the client portfolio to identify risks, opportunities, upsell, and cross-sell potential.
• Lead contract negotiations with key corporate accounts while optimizing revenue and margins.
• Coordinate negotiations with Sales, Customer Success, Legal, and Controlling.
• Improve Client Success processes and methods.
• Translate corporate client needs into negotiation strategies and future product improvements.

Requirements

• At least 3 years of experience in contract management and negotiation, sales, or key account management, ideally in B2B.
• Results-oriented approach with a focus on revenue growth and contract design implications.
• Strong numerical affinity, analytical thinking, and data-driven decision-making skills.
• Excellent German and English communication skills required.
• Strong negotiation, communication, resilience, and executive stakeholder-management skills.
• Excellent Google Sheets skills and strong proficiency in data-driven analysis.

Nice to have

• Experience with pricing processes.
• Strong product affinity and experience representing solutions externally.

Culture & Benefits

• Hybrid and remote work options, with home-office setup reimbursement and a monthly work allowance.
• Flexible schedules aligned with time zones, team needs, and personal routines.
• 30 days of paid holiday per year plus annual holidays and an additional birthday holiday.
• 100% paid parental leave, including extended leave and a phased return option for birth parents.
• hirify.global Gold membership, wellness resources, career development platforms, and learning opportunities.
• Collaborative, inclusive culture focused on wellbeing, open communication, and continuous feedback.