Account Manager (Hospitality Sales)

Location: Sydney, New South Wales, Australia; hybrid work with regular field visits across the territory

Company

hirify.global is a food technology platform helping customers discover restaurants and real-time deals while helping hospitality venues increase foot traffic and revenue.

What you will do

• Own and optimise a portfolio of restaurant partners across the territory.
• Build trusted relationships through regular partner visits and consultative conversations.
• Monitor dashboards and performance data to identify risks, reduce churn, and improve retention.
• Lead onboarding, activation, optimisation, campaigns, upsells, and cross-sells for partners.
• Identify new growth opportunities, generate leads, and expand the local postcode.
• Contribute to account management playbooks, reporting, processes, and new market launches.

Requirements

• 3+ years of experience in hospitality sales or account management.
• Proven success upselling and growing revenue within existing accounts.
• Experience working toward retention, churn reduction, or revenue goals.
• Strong organisational and written and verbal communication skills.
• Confidence managing a portfolio across field-based and desk-based work.
• Ability to work autonomously while following structured ways of working.

Nice to have

• Experience in food tech, hospitality, marketplaces, or SaaS.
• Established relationships in the Sutherland Shire hospitality scene.
• Experience in territory-based or field-led roles.
• Interest in data analysis, performance reporting, and process improvement.

Culture & Benefits

• Join a high-growth international business expanding across Australia.
• Work with autonomy, structured support, and collaborative internal teams.
• Influence how the Account Management function grows and scales.
• Receive staff discounts and dining vouchers through hirify.global.
• High performers may take on larger territories, lead city launches, and shape account management practices.