Account Manager (Hospitality)

Company

hirify.global provides a cloud commerce platform that unifies online and physical operations, multichannel sales, payments, financial solutions, and supplier networks for retail, hospitality, and golf businesses.

What you will do

• Manage inbound sales inquiries from hospitality merchants in the APAC market.
• Understand customer requirements and recommend hirify.global solutions tailored to their objectives and needs.
• Build trust, demonstrate active listening, and identify upselling and account-growth opportunities.
• Guide customers from basic platforms to advanced platforms, modules, and upgrades.
• Demonstrate core POS products and related software solutions.
• Drive expansion of monthly recurring revenue through reactive upselling.

Requirements

• Experience in account management, sales development, or a similar quota-carrying role.
• Understanding of solution-based consultative sales in a SaaS environment.
• Experience using Salesforce and other technologies to manage and organize a sales pipeline.
• Entrepreneurial approach with strong problem-solving and efficiency.
• Strong time-management and organizational skills.

Culture & Benefits

• Flexible work environment and flexible working policy.
• Performance-focused, supportive, and collaborative culture with opportunities for career growth.
• hirify.global share scheme and unlimited paid time off.
• $500 annual health and wellness benefit, plus mental health services and parental leave support.
• LinkedIn Learning license and regular team events.
• Office facilities include a rooftop dining area, stocked kitchen, catered lunches, and a dog-friendly environment.
• Brand-new office space located in Chippendale, NSW.